BANJUL, 10 February 2021 – Internet service is seriously disrupted in The Gambia, telecom consumers and officials confirmed on Wednesday.
Service is spotty; not entirely disrupted, Internet users in the capital, Banjul, told Africa Freedom Network Wednesday.
Users are experiencing long download times for even the smallest of files or apps, with service repeatedly buffeting and with endless dropped mobile telephony calls.
Telecom companies say their engineers are yet to identify what exactly is causing the problem, which first occurred less than a week ago.
The first diagnosis coming in Wednesday night blamed the disruption in Internet service on bad weather knocking out the undersea cable that connects the West African nation to the World Wide Web.
During the shutdown in service last week, the state-owned telecommunications company, GAMTEL, apologized to customers, explaining that the technical problem they were experiencing is beyond GAMTEL’s control.